Decagon
AI agents that resolve customer conversations end-to-end.
Decagon builds conversational agents for support and success that take real actions in backend systems, with analytics and guardrails tuned for CX teams.
Related startups
Sierra
Conversational AI agents for customer experience.
Sierra, co-founded by Bret Taylor and Clay Bavor, builds production conversational agents that resolve real customer issues with guardrails, evaluation and human escalation — a template for deploying vertical agents at the enterprise edge.
Adept AI
ACT-1 and the original computer-use agents — team joined Amazon.
Adept pioneered general-purpose agents that operate software via ACT-1/ACT-2. In 2024 much of the team joined Amazon's AGI lab — an early, emblematic consolidation of the harness layer into big tech.
Dust
Design, deploy and manage AI assistants for companies.
Dust (Paris) is an enterprise platform for building assistants and agents connected to company knowledge and tools — strong on developer experience and European enterprise adoption.