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How avatarin built a 24/7 retail agent with GPT-Realtime

avatarin uses OpenAI’s GPT-Realtime to give Yamada Denki shoppers 24/7 multilingual support. In two weeks, 30,000 people used the agent and 92% of survey responses were positive.

Filed underopenai

Hi HN, we’re Robert and Din from Laminar ( https://laminar.sh ). We’ve been building open-source observability for AI agents since 2024. Recently, we released flow-1, a model trained with RL to find errors in agent traces. On our benchmark ( https://laminar.sh/blog/flow-1 ), i...